Phone and Email Validation Guide Via OTP

Phone and Email are two different validators that can be used together or separately and have the same functionality, validate if the phone number and/or email registered in the flow (or Chatbot) belongs to the end-user. This is done by sending an OTP (One-Time Password) code that the user must return as a response.

The OTP code can be delivered as a text message, WhatsApp message, or phone call in the case of phone validation. For email validation, the code can be sent as a message in the inbox of the registered email address. You can configure the number of retries allowed for this validation, the maximum value is 3.

For usage information by API Phone and Email.

• Additionally, you can configure others parameters to improve the behavior of the validators and the user experience. Please see Config Validator Guide for more information on customization.

• Remember also you could customize your web flow. For more information please visit Customize Web Flow guide.

Integrating Your Flow

Once you have finished and testing the Flow, you need to integrate it. Please check out the following guide for more information: How to create a Web Integration Token

Receiving Results from the Flow

The information about the results of the validations made to the user can be notified through Webhooks. This alternative allows you to receive hooks of the actions/rules created.

For information about how to integrate this validator in WhatsApp, visit Here.