How to Create a Background Check via dashboard
In simple terms: This guide shows you how to search public records to check if someone has criminal records, legal issues, or other red flags. You’ll use the Dashboard (no coding needed) to run a check on a person, company, or vehicle. Truora’s Background Checks is a tool to swiftly inspect public records on different categories like criminal records, international sanction lists, vehicle information, among others. This tool helps companies screen people or other companies to see if they represent a potential risk for their operation.
In this guide you will find the steps that you must follow to create them through our dashboard.
Create Background Check
- Once logged into the Truora’s platform, in the products view please select Background Checks. This will redirect you to the Background Checks dashboard.
- In the Background Checks Dashboard, the first thing you will see is the query view. There you can select:
- The country to which the document you want to consult belongs to.
- The type of query. The available types are described in the table below.
- The document type that you want to consult.
- A field to enter the document number that you want to consult.
- A Checkbox that you must mark in order to the consult can be performed. The Checkbox indicates that the person subject to the validation, authorizes the use and processing of their personal data, in the background check processes.
- Other complementary information. Additional data that helps optimize the validation process: date of issue, country of birth, department of issue, municipality of issue, and first and last names. This information is optional.
- In the panel on the right you will see the information that will be consulted for the selected query type (Datasets). Click each dataset to expand the specific data sources that will be consulted and the operational status of each one.
| Query type | Description |
|---|---|
| Person | Checks multiple databases of public and legal entities in Latin America. Returns information about personal identity, criminal records, international background checks, and professional background. |
| Company | Checks a company in multiple databases of public and legal entities in Latin America. Returns the associated information: business status, legal and criminal records, and press reports. |
| Vehicle | Provides detailed information about the vehicle, including the owner’s identity, traffic fines, driver information, national and international criminal records, and vehicle permits. |
| Custom | Queries with datasets chosen to fit specific use cases. See Custom types. |
Keep in mind:
- Data sources can be public or private, which affects their stability and cost.
- Response times depend on each source. If a source is down or outdated, it will be reflected in the check.
- Some datasets have an additional cost, for example credit history in CO, MX, and BR, or Device Data in CO.
- Each country has a different set of available sources and datasets.
- Additional databases cannot be added to a background check. Any request for a new database must be escalated to the sales team, and the product team will evaluate its feasibility.
Results
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To view the result of a Background Check, you can go to the sidebar, and choose the query history option. To learn how to search, filter, and read the results, see Review Background Check Results.
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To get Background Checks result automatically, you must subscribe to webhooks. For more information, please contact the sales team.