How to Get Campaigns Results?

1. Login into the Truora’s platform.
2. In the products view select, “Customer Engagement”.

   

3. In the sidebar, select “Campaigns”.
4. You will find all the campaigns you have created listed.
5. Search the campaign for which you want to download the results.
6. Click on the three dots in the “Options” column.
7. From the dropdown menu, select Download Results to get the campaign data. When you select this option, an .xlsx file will be downloaded.

   

8. In the same menu, you can also select View Details, which will show you the following campaign information:
   • Campaign Name.
   • Status.
   • Status detail.
   • Campaign start date.
   • Campaign end date.
   • Campaign delivery line.
   • Outbound.
   • Flow.
   • A preview of the sent campaign.