How Checks works

To Create a Check (start Truora’s background check process), Truora requires specific inputs related to the person, vehicle, or company. Additionally, to comply with data privacy regulations, we need to confirm authorization from the person, vehicle owner, or company that will be subject to the check.

Required inputs vary from country to country, but some of the most common are:

  • ID numbers (national identification number, foreign ID numbers, driving license number)
  • Names and last names
  • Date of birth
  • Document issue date

Once the check is created, we initiate the process of searching and aggregating information from official databases. Please note that this process is not instantaneous and may take 2 to 3 minutes to complete.

After collecting all the information, we present the check results in a structured manner:

  • First, there’s a global score calculated by Truora, representing the confidence level in the individual. It ranges from 0 to 1, where 1 indicates the highest confidence. Note that when displayed in the dashboard, the score is shown from 0 to 10.
  • Each Check also provides specific details about each consulted database. This information empowers you to make decisions for each specific use case.

Checks lifecycle

As mentioned earlier, gathering and adding this information can take several minutes. The following graph illustrates the Check’s lifecycle, from its creation to completion.


The key points are:

  • When a Check is created it can be enqueued, and can remain enqueued for some time.
  • As soon as all the databases yield results, the check completes. While most checks complete on the order of minutes, the time that it takes a check to complete can vary from seconds to hours depending on several factors.