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Background Checks

Background Checks: Continuous Checks and Status Monitor

How to use the Continuous Checks and the Status Monitor

Background Checks: Continuous Checks and Status Monitor Features

In simple terms: This guide shows you how to set up automatic background checks that run on a schedule (Continuous Checks) and how to monitor the status of your checks (Status Monitor).

Continuous Checks

Truora offers the option to perform background checks on the same individuals or background check periodically, according to the chosen frequency. This Continuous Check feature enables companies to monitor their workforce or vehicle fleet and receive notifications if new information is found, such as recent wrongdoing or criminal records.

Create a Continuous Checks

To create a new continuous check, you must first complete a background check. Once the background check is finished, please follow up the next step:

  1. Go to the Truora platform and select Check History from the left menu.
  2. Click on the View button for the completed background check that you want to set up as a continuous check.
  3. Go to the Other actions > Automate search.
  4. Select the frecuency at which you want the continuous check to run. The maximum period is quarterly.
  5. Select the last date that the continuous check has been run.
  6. Click in Activate.
continuous

On the Continuous Check Dashboard, you can view updates and details for all background checks performed for each Continuous Check created for a document or vehicle. You can see the status of the Continuous Check, whether it is new or if it is equal to the last check performed. Additionally, you can download reports and disable a Continuous Check if necessary.

continuous

Receive information about a change in a Continuous Check

When you have an active Continuous Check and there is a difference between the current and previous checks, you can receive a notification via webhooks that are configured from the dashboard. You can follow the instructions in the guide Creating a rule to trigger actions to set up webhooks.

Status Monitor

To learn how to use the Status Monitor and the Metrics view, see Background Checks Status Monitor and Metrics.

Other Background Checks Dashboard Tools