How to Acquire WhatsApp lines
To activate your WhatsApp line within Truora, you have two options:
- Activate a completely new line.
- Go through a migration process from your current Business Solution Provider to Truora.
Below, you will find guides for both processes.
1. Activate a New Phone Number
You will be able to complete this process independently starting from the Truora dashboard.
Acquire a number with a physical or virtual SIM card from your preferred provider or use one you already have. However, it is important that this number has never been linked to WhatsApp, either with a personal account or a business account. If the number was previously linked to WhatsApp, it may not be possible to create the WABA line, or you might need to go through a migration process. For a step-by-step guide on this process, please visit Activate your line for WhatsApp in Truora guide.
2. Migrate a Phone Number
Truora will assist you throughout the migration process. Please contact your sales representative or our support line.
WABA line migration is the process of transferring a phone number from one Business Solution Provider to another or from a business to a Business Solution Provider. For a step-by-step guide on this process, please visit Migrate your WhatsApp line to Truora guide.