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How to use the Dashboard
How you can use the Dashboard
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Digital Identity - Main Concepts
Get to know the core concepts of Digital Identity on Truora's platform.
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Identity Process Override Status
change final state of a process
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Activate User Recovery
Recover your abandoned users with our automatic and user-activated recovery methods
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Authentication Guide
How to generate API Keys to perform the integration with Truora
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Authorization guide
Get explicit authorization for using personal data and others from your users
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Get Geolocation info
Obtain the real geographic location of your users
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Create a Web flow in 5 minutes or less
Quickly create a Web flow to use it in any app
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Create a WhatsApp flow in 5 minutes or less
Quickly create a WhatsApp flow to use it in any app
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Customize your web flow
How to configure the behavior and appearance of a web flow
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Include variables in your WhatsApp flow
How tu use the responses obtained within the flow
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WhatsApp Integration Guide
The integration guide for WhatsApp
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Outbound Message Guide
How to create and send an outbound message with Truora´s Dashboard
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Use the Check Type Person
How use the Check Type Person in a Background Checks
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Inbound Message Guide
How to set and use inbound messages with Truora's Dashboard
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Web Integration Token Guide
How to generate tokens to integrate via Web
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How to Use WhatsApp to Validate Identity
Use identity Validators with WhatsApp
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Document Validation
How use Document Validation in Dashboard
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Checks Lifecycle: Deep Dive
Explore the intricate journey of a background check, considering various factors impacting execution.
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Common errors
Guide for common errors in Truora's identity verification process.
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Creating a Background Check
Learn to initiate a background check using our API, with essential prerequisites included.
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Crime Categories
Truora follows United Nations ICCS categories for crime, simplifying global crime description standardization
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Datasets, Scores and Types
Discover essential concepts like datasets, scores, and types within the context of background checks.
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Declined Reasons Details
Detailed explanation of reasons for declined document validations by Truora's API
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Expired Reasons Details
Detailed explanation of reasons for expired validations by Truora's API
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Face Validation
How use Face Recognition of Dashboard
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Migration to new production environment step-by-step
Migrate to new production environment
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Understanding Background Checks
Understand how Background Checks works
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Document and Face Validation
How use the Document and Face Validation in Dashboard
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Electronic Signature
Provides a link for performing electronic signature on online document and validates whether the person signed it or not.
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Integrate Electronic Signature in Web flows
How to integrate Electronic Signature in Web flows
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Integrate Electronic Signature in WhatsApp flows
How to integrate Electronic Signature in WhatsApp flows
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How to Create a Custom Type for Background Check
Create a custom background check for more accurate results
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Email Validation Guide Via OTP
Validate the email address of your end users with OTP (One-Time Password)
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Phone Validation Guide Via OTP
Validate the phone number of your end users with OTP (One-Time Password)
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Create a rule to receive webhooks
Learn to configure a rule for any event and trigger actions such as Webhooks.
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Use the Check Type Vehicle
How use the Check Type Vehicle in a Background Checks
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Create a dynamic template at ZapSign
How to create and include a dynamic template in your flows using a ZapSign ID
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Use the Check Type Company
How use the Check Type Company in a Background Checks
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Webhooks: Events and variables
Learn about event and variables availables useful in Webhooks service
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Iframe Integration Guide
How to integrate with Truora using Iframes
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WebView Integration Guide
How to integrate with Truora using WebView
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HubSpot integration with Truora
Step-by-step guide on integrating HubSpot with Truora´s platform
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Test your WhatsApp - HubSpot integration
How to test your WhatsApp - HubSpot integration within Truora´s WhatsApp Flows
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Manage members in your Account
How you can manage members in your Account
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Sending Encoded Requests
Ensure security in your requests with signed and encoded JWT through Truora
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Verify your Usage
How to verify your products usage
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How to Submit a Background Check Batch
Carry out bulk background checks
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Background Checks via dashboard
Create a Background Check via dashboard
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Background Checks: Continuous Checks and Status Monitor
How use the Continuous Checks and the Status Monitor
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Customer Engagement - Getting Started
Getting started with customer engagement
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Electronic Signature branding
Customize your ZapSign colors and branding
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Migrate your WhatsApp line to Truora
Learn more about the WhatsApp lines migration.
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How to Acquire WhatsApp Lines
Learn more about the acquisition methods for WhatsApp lines.
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Configure Background Checks Parameters
How to check and configure Background Checks settings
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Download an Identity Process PDF
How to download an Identity Process as a PDF
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Guide to Get Results
How to bring the results of the validations
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Background Checks: PDF, Variables and Attachments
How to access features such as PDF, Variables, and Attachments, through the API or the Dashboard.
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Digital Identity Verification Flow
Create Digital Identity Flow
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Validations Steps
Create Digital Identity Flow
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Tips for document pictures
Create Digital Identity Flow
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Electronic Signature Manage
Manage electronic signature templates and forms
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Manage Electronic Signature of Documents
Manage fixed documents for electronic signature
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Add document and face to electronic signature validation
Allows you to add validation of face, document or both to the end of the signed document
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API Integration Guide
API integration step by step
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Activate your line for WhatsApp in Truora
Activate your line for WhatsApp in Truora
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Manual Review
Manual review from the Truora platform
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Create Account to link processes by user
The account identifies the users in Truora system.
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Create Massive WhatsApp Campaigns
Create Massive WhatsApp Campaigns
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Labels
Labels provide a way to filter Background Checks information using rules.
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TruIdentidad
How integrate face validation solution with Registraduria for secure and efficient user validation.
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Document Validation via API
Learn to perform a Document Validation using our API.
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Validators - Main Concepts
Get to know the core concepts of Validators on Truora's API.
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Face Validation via API
Learn to perform a Face Validation using our API.
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Face Re-Validation via API
Learn to perform a Face Re-Validation using our API.
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Phone Validation via API
Learn to perform a Phone Validation using our API.
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Email Validation via API
Learn to perform a Email Validation using our API.
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TruFace Validation
Identify and block fraudsters faces with TruFace validation.
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iOS SDK
How to integrate Digital Identity using iOS SDK
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Android SDK
How to integrate Digital Identity using Android SDK
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Download DI Process Data
Explains how to download Digital Identity Process Data (Self-serve).
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Create forms
Allows you to create custom forms to use in identity flows
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Config Validators
How to use the Validators Config via API
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Integrate a Form into a Validation Flow
Explains how to use the form block in an identity flow
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Document Validator Config
How to use the Document Validator Config
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Face Validator Config
How to use the Face Validator Config via API
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Email Validator Config
How to use the Email Validator Config via API
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Phone Validator Config
How to use the Phone Validator Config via API
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Using Aliases for Flexible User Identification
Learn how to use an Alias to associate multiple identifiers with a single validated account.
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Conversations and Agents Management
Learn more about the Conversations and Agents Management
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Get Results from Whatsapp Chatbot Processes
How to bring the results of whatsapp chatbot processes
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Subscribe a Webhook to get WhatsApp flows results
Learn how to Configure a webhook to receive the results of Customer Engagement processes.
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Custom integrations: Connect an external API with your WhatsApp Flows
Learn to configure a custom integration with an external service to later use it in your WhatsApp flows
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Campaigns Results
Learn how to get Campaigns Results
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Agents: Starting and Reconnecting Conversations
Learn how agents can start or reconnect conversations
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Configure your flows to perform API requests
Learn to use custom integrations with external services inside our flow builder
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Facial Recognition Methods
About Truora´s "similarity" and "liveness detection" methods and how to activate them
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Use Custom Integrations to get WA flow images
Learn how to use a Custom Integration to get user uploaded images from your flows
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Contacts Management
Manage and organize your contacts in Truora's WhatsApp platform
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Background Checks Batch via API
Learn how to submit a Background Checks Batch via API
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How to Include Variables in a Mass Campaign
Learn how to add variables in your massive campaigns for personalized communication.
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Create a WhatsApp <> Zendesk Integration
Learn how to create a WhatsApp <> Zendesk integration
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How to Verify Your Facebook Business Account with Truora
Learn how to verify your Facebook business account with Truora to boost credibility.
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Flutter SDK
How to integrate Digital Identity using Flutter SDK
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Whatsapp CE - Main Concepts
Get to know the core concepts of Whatsapp Customer Engagement in Truora
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WhatsApp CE - META Considerations
Essential META information for Truora Customer Engagement setup.
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WhatsApp Lines Rules and Best Practices for Messaging
Learn the key rules for managing WhatsApp lines and best practices for effective messaging.
